Frequently Asked
Questions
Orders
Find quick answers to your questions about our portable monitors or reach out if you need further assistance.
Order before 21:00 on weekdays = shipped the same day. Netherlands & Belgium: 1-2 business days. Europe: 3-5 business days.
Free shipping on orders over €200. Belgium and other EU countries: see rate at checkout.
Once your package has been shipped, you will receive an email with a track & trace code. This allows you to track the delivery in real-time.
iDEAL, Bancontact, credit card (Visa/Mastercard), PayPal and Klarna (pay later).
No, you can also pay as a guest. Creating an account is convenient: you can view your order history and order faster next time.
For businesses
Find quick answers to your questions about our portable monitors or reach out if you need further assistance.
Yes. During checkout, please enter your company details and VAT number. We supply to freelancers, SMEs, and larger companies alike.
Dutch companies will be charged VAT separately on the invoice. For EU companies with a valid VAT number, VAT will be reverse-charged.
Yes, business customers can, after approval, pay on account with a payment term of [X days]. To do so, please contact us at [zakelijk@officegoodsonline.com].
Yes. For orders of [X units] or from [€ X], we would be happy to provide a customised quote. Email your requirements to [zakelijk@officegoodsonline.com].
Tiered discounts are available for bulk orders. The higher the quantity, the better the price. Request a quote for a specific proposal.
Warranty
Find quick answers to your questions about our portable monitors or reach out if you need further assistance.
2 years from the date of purchase. Some products come with a longer statutory warranty.
Manufacturing and normal use defects: dead pixels, hardware malfunctions, faulty connections.
Damage caused by dropping, liquids, misuse, self-repairs, or normal wear and tear.
Email customerservice@officegoodsonline.com with your order number, a description of the issue, and photos or video of the defect.
If your application is approved, we will pay. You will receive a free return label.
Affiliate
Find quick answers to your questions about our portable monitors or reach out if you need further assistance.
An affiliate program where you earn commission on every order placed through your unique link. You promote, we handle the rest.
Complete the registration form. Once approved, you will receive access to your dashboard with personal links and banners.
You receive 10% commission on every sale made through your link. Higher commission rates are possible for top-performing partners.
Each month, we pay out the commission from the previous month. Payments are made via bank transfer or PayPal.
Banners, product photos, text examples, and discount codes for your audience. You'll find everything in your affiliate dashboard.