Shipping policy:

Processing time

• Orders are typically processed and shipped within 1-2 business days, excluding weekends and holidays. We strive to process and ship orders as quickly as possible.

Shipping costs

• Shipping costs are calculated based on the weight of your order and the selected shipping method. The exact shipping costs will be displayed during checkout before you complete your order.

Shipping methods and times

• We offer various shipping methods, including standard shipping, express shipping, and international shipping. Estimated delivery times vary depending on your location and the selected shipping method. Once your order has been shipped, you will receive an email with tracking information so you can follow the progress of your shipment.

International shipping

• We offer international shipping to selected countries. Note: any import duties, taxes, or customs fees applicable to international shipments are the responsibility of the recipient.

Delayed or Lost Orders

• In the rare event that your order is delayed or seems to be lost, please contact us as soon as possible. We will do our best to investigate the issue and find an appropriate solution.

Address information

• Make sure that the shipping address you provide is correct and complete. We are not responsible for packages that are lost due to incorrect address information.

Return package

• Please send your returned items to our address: C. Huygensstraat 10 A
  8141GM Heino NL

Questions

• If you have any questions about our shipping policy, please feel free to contact us. We are happy to assist you.

Contact: If you have questions about our return and refund policy, please feel free to contact us via the contact page, or call +31 85 799 0209. We are happy to assist you.